Something wrong with an order is best raised while it is still in progress — we can usually fix it before it reaches you.
You can reach Rano by phone on +91 964 964 4686, or by email at contact@rano.solutions.
Registered address
Door No. 3-4, Main Street, Parvathipuram, Garugubilli, Kothapalle, Parvathipuram Manyam, Andhra Pradesh, 535463
Business details
- Business name: SAI SATHVIK ENTERPRISES (trading as Rano)
- GSTIN: 37AFDFS1658C1Z2
Who operates this service
The food is sold by the restaurant you order from, which prepares it and is responsible for it; it is named on its menu, at checkout and on your bill. The ordering app and website are operated by Rano, a trading name of SAI SATHVIK ENTERPRISES, a partnership firm registered in India.
Online payments for your order are collected by SAI SATHVIK ENTERPRISES through its payment gateway and passed on to the restaurant. Cash on delivery is taken by the restaurant's own delivery partner. Whichever way you pay, the decision to refund is the restaurant's and the refund reaches you by the route set out in the Refund & Cancellation Policy.
- Platform operator: SAI SATHVIK ENTERPRISES (trading as Rano)
- Constitution: Partnership
- GSTIN: 37AFDFS1658C1Z2
- Registered address: Door No. 3-4, Main Street, Parvathipuram, Garugubilli, Kothapalle, Parvathipuram Manyam, Andhra Pradesh, 535463